Frequently Asked Questions (FAQ)
Do You Have Stock?
Available stock shown is updated live from our warehouse, with stock ready to dispatch. In the unlikely event something has gone wrong, our team will get in touch.
What Is GST?
Australian GST applies only to Australian customers. If you’re shipping outside of Australia, GST will automatically be removed at checkout.
Note: other taxes and duties may apply on import to other countries.
How Fast Do You Ship?
Orders for in-stock items are shipped by the next business day, often earlier. We use TNT for orders within Australia, and DHL for international shipping. Delivery times will vary based on destination.
Are Shipments Tracked?
Yes! All shipments (within Australia and international) are tracked. Tracking information will be emailed to you. If you don’t receive the email, please contact our team.